Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Casteel

Karen Casteel

February 9, 2026

5  out of  5
rating by Karen Casteel
"Susie Filback, is a wonderful agent! Everyone there are always so great and helpful. Would recommend to anyone wanting great affordable coverage. With the home, family feeling."
We responded:
"Thank you so much for the 5-star rating, Karen! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Miguel Coronado Otero

Miguel Coronado Otero

January 30, 2026

5  out of  5
rating by Miguel Coronado Otero
"Es exelente muy buen trato y gran servicio"
We responded:
"Thank you for the fantastic review, Miguel! We are always here to help with your insurance needs here in Beaver Dam . "
Profile photo of Brittany Haynes

Brittany Haynes

January 29, 2026

5  out of  5
rating by Brittany Haynes
"I have been with State Farm and Carter Harrell’s team for a while now and I have never had any issues, their service is always friendly and the prices are fair. Love these guys!"
We responded:
"Thank you so much for the 5-stars, Brittany! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Ciera Allen

Ciera Allen

January 22, 2026

5  out of  5
rating by Ciera Allen
"Shae is always so helpful & patient! Glad this is my insurance company."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Melissa Mann

Melissa Mann

January 20, 2026

5  out of  5
rating by Melissa Mann
"I am very pleased with state farm. Especially Shae. She is very helpful answers all my questions and is very nice."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Beaver Dam to know that you had such a wonderful experience with us here on State Farm Agent Carter Harrell’s Team. Thank you so much for the 5-stars, Melissa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Carter Harrell’s Team anytime. "
Profile photo of Randy Allen

Randy Allen

January 5, 2026

5  out of  5
rating by Randy Allen
"Susie is always very helpful when I call."
Profile photo of Kasey Stephens

Kasey Stephens

January 5, 2026

5  out of  5
rating by Kasey Stephens
"Great service! Suziev was awesome,saving me over 300 a year in car insurance. Thanks 😊"
Profile photo of maggie graves

maggie graves

December 23, 2025

5  out of  5
rating by maggie graves
"Elli was very helpful guiding me through getting my life insurance i recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Monica Dukes

Monica Dukes

November 21, 2025

5  out of  5
rating by Monica Dukes
"The staff are all so friendly and wonderful to work with and my girl Shae always takes care of any questions, changes, updates or whatever I need."
We responded:
"Thanks Monica! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Karee Schroader

Karee Schroader

November 21, 2025

5  out of  5
rating by Karee Schroader
"I’ve had nothing but great experiences with this insurance company! Their customer service is truly top-notch, every time I’ve called with a question or needed help, someone friendly and knowledgeable was there to walk me through everything. They’re quick to respond, easy to work with, and genuinely make you feel like a priority. Highly recommend to anyone looking for reliable coverage and a team that actually cares!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Xile Rayz

Xile Rayz

November 21, 2025

5  out of  5
rating by Xile Rayz
"Highly recommend you get your insurance through here! Elli and the team helped me get exactly the coverage I needed at a great price!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Silver DragonHeart

Silver DragonHeart

November 21, 2025

5  out of  5
rating by Silver DragonHeart
"Always helpful and very informative."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Chris Mullins

Chris Mullins

November 19, 2025

5  out of  5
rating by Chris Mullins
"It's the best place I've ever dealt with for insurance, and the employee's are the best ever they are the nicest I've ever talked to they will do everything they can to help you out. Definitely worth your time to call them."
We responded:
"Thank you so much Chris! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shay Rob

Shay Rob

September 26, 2025

5  out of  5
rating by Shay Rob
"I still can’t believe how much I am saving by switching to State Farm! Shae is absolutely awesome and made the process so easy and helpful. Thank you! Definitely recommend!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Austin Mattingly

Austin Mattingly

September 9, 2025

5  out of  5
rating by Austin Mattingly
"Nicole deserves a raise. I've never spoken with someone for insurance who was as informative and going above and beyond to explain everything. This is the reason why I've stayed with statefarm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Diego Villanueva Rivera

Diego Villanueva Rivera

March 14, 2025

5  out of  5
rating by Diego Villanueva Rivera
"Amazing and easy service. Thank you to Elli for saving me money and for making my trip quick and easy"
We responded:
"Thank you, Diego! It was a delight to have you stop by the office. We’re glad to know you’re satisfied with the service. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kyle Baize

Kyle Baize

February 28, 2025

5  out of  5
rating by Kyle Baize
"Amazing business, super helpful agents!"
We responded:
"We appreciate your review! We are delighted to help you guys! Thank you. "
Profile photo of Madison Baker

Madison Baker

February 26, 2025

5  out of  5
rating by Madison Baker
"I’m so glad I switched to State Farm! Elli and the entire team have been extremely helpful and knowledgeable during the process. I no longer dread calling my insurance company and that’s a great feeling."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Julie Clemons (Jewels)

Julie Clemons (Jewels)

October 26, 2024

5  out of  5
rating by Julie Clemons (Jewels)
"They almost doubled my coverage for 18 dollars less per month!"
We responded:
" WooHoo! We are so happy to have helped you out, Julie. Thank you for trusting us. "
Profile photo of thermon stacy

thermon stacy

July 31, 2024

5  out of  5
rating by thermon stacy
"Carter Harrell and his crew is the best I have ever got insurance from. 110%. Shae and Carter is super nice and great to work with."
We responded:
"Thank you Thermon! We are so grateful to have your business. "
Profile photo of Rebekah Lee

Rebekah Lee

July 19, 2024

5  out of  5
rating by Rebekah Lee
"Excellent service from Carter, Shae, and Daniel! Would recommend 100%."
We responded:
"Thanks for taking the time to leave us a review. We look forward to seeing those every week. We appreciate your business. "
Profile photo of James Neighbors

James Neighbors

July 8, 2024

5  out of  5
rating by James Neighbors
"Carter, Shae and the others make a wonderful team. They all have helped me tremendously. Not only have I been able to obtain better insurance at a great rate. I have gained some true friends that I feel like are really looking out for best my interest. From one, Mr. Neighbors to a Good Neighbor, there is no better place to go! Hands down. Sincerely, James Neighbors"
We responded:
"Hey Good Neighbor! We are so happy we could help you out and provide you with better coverage for a better rate. Thanks for sharing your experience with us. "
Profile photo of Waylon Rawlings

Waylon Rawlings

July 1, 2024

5  out of  5
rating by Waylon Rawlings
"Shay gets the job done. She has taken care of all of my needs and questions since I have started using State Farm."
We responded:
"So glad to hear this great experience you have had! And thank you for your loyalty. "
Profile photo of Veronica Latham

Veronica Latham

February 15, 2024

5  out of  5
rating by Veronica Latham
"We had a great experience! They were very helpful with explaining everything so we could make the best decisions for our situation."
We responded:
"We are ecstatic when we hear reviews like this! Insurance in general can be confusing, so if we can break things down and help you decide what is best for your current situation, it's a win-win for the both of us. Thanks for the business! "
Profile photo of Sarah H

Sarah H

January 24, 2024

5  out of  5
rating by Sarah H
"Shae is great to work with! Everyone else is helpful as well"
We responded:
"The team @ Carter Harrell State Farm is always happy to help! We appreciate you. "