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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Clemons (Jewels)

Julie Clemons (Jewels)

October 26, 2024

5  out of  5
rating by Julie Clemons (Jewels)
"They almost doubled my coverage for 18 dollars less per month!"
Profile photo of Douglas Lindsey

Douglas Lindsey

October 15, 2024

3  out of  5
rating by Douglas Lindsey
"Not receiving a call back from an insurance company I've done business with for 9 plus years is concerning. Like a good neighbor statefarm is there?"
Profile photo of thermon stacy

thermon stacy

July 31, 2024

5  out of  5
rating by thermon stacy
"Carter Harrell and his crew is the best I have ever got insurance from. 110%. Shae and Carter is super nice and great to work with."
We responded:
"Thank you Thermon! We are so grateful to have your business. "
Profile photo of Rebekah Lee

Rebekah Lee

July 19, 2024

5  out of  5
rating by Rebekah Lee
"Excellent service from Carter, Shae, and Daniel! Would recommend 100%."
We responded:
"Thanks for taking the time to leave us a review. We look forward to seeing those every week. We appreciate your business. "
Profile photo of James Neighbors

James Neighbors

July 8, 2024

5  out of  5
rating by James Neighbors
"Carter, Shae and the others make a wonderful team. They all have helped me tremendously. Not only have I been able to obtain better insurance at a great rate. I have gained some true friends that I feel like are really looking out for best my interest. From one, Mr. Neighbors to a Good Neighbor, there is no better place to go! Hands down. Sincerely, James Neighbors"
We responded:
"Hey Good Neighbor! We are so happy we could help you out and provide you with better coverage for a better rate. Thanks for sharing your experience with us. "
Profile photo of Waylon Rawlings

Waylon Rawlings

July 1, 2024

5  out of  5
rating by Waylon Rawlings
"Shay gets the job done. She has taken care of all of my needs and questions since I have started using State Farm."
We responded:
"So glad to hear this great experience you have had! And thank you for your loyalty. "
Profile photo of Veronica Latham

Veronica Latham

February 15, 2024

5  out of  5
rating by Veronica Latham
"We had a great experience! They were very helpful with explaining everything so we could make the best decisions for our situation."
We responded:
"We are ecstatic when we hear reviews like this! Insurance in general can be confusing, so if we can break things down and help you decide what is best for your current situation, it's a win-win for the both of us. Thanks for the business! "
Profile photo of Sarah H

Sarah H

January 24, 2024

5  out of  5
rating by Sarah H
"Shae is great to work with! Everyone else is helpful as well"
We responded:
"The team @ Carter Harrell State Farm is always happy to help! We appreciate you. "
Profile photo of Conner Leszkai

Conner Leszkai

December 20, 2023

5  out of  5
rating by Conner Leszkai
"Friendliest people you’ll meet. Always quick and ready to help. Highly Reccomend!!!"
We responded:
"Thank ya Conner!! We appreciate the recommendation! "
Profile photo of Reana Zinck

Reana Zinck

December 15, 2023

5  out of  5
rating by Reana Zinck
"I had the privilege of meeting Shae yesterday after speaking with her several times, she's very professional and always goes the extra step to help customers"
We responded:
"Thank you Reana! Shae & Susie work hard for our clients and we appreciate your business. Merry Christmas to you. "
Profile photo of PAM K JOHNSON

PAM K JOHNSON

November 22, 2023

5  out of  5
rating by PAM K JOHNSON
"I’ve been with State Farm for 60 years and have recently dealt with the Beaver Dam office with exceptional customer service and friendly caring attitudes. It’s been a pleasure working with them"
We responded:
"Thanks for the kind words Pam!! We are so happy for your loyalty! "
Profile photo of Bebi Chez

Bebi Chez

October 5, 2023

5  out of  5
rating by Bebi Chez
"I highly recommend them !! I went from 200 to 86 a month by switching to them ...and the representative was so amazing and helpful. Also it was a quick process. Thank you so much 💓"
Profile photo of Scott Johnson

Scott Johnson

October 5, 2023

5  out of  5
rating by Scott Johnson
"It was the least most painful experience I've had getting insurance. Good insurance for a fair price. You just can't beat that. Thank you so much Shae, you are ethe best!"
Profile photo of Ali Miller

Ali Miller

September 29, 2023

5  out of  5
rating by Ali Miller
"Very helpful and kind!! They were very nice and quick with helping me navigate the policy’s also !! So much cheaper than I expected or was quoted from other places. They genuinely seem like they care about the person and not just the policy! Glad to give my business to them :)"
We responded:
"Helpful and kind is our #1 priority and to be saving you so much money is the icing on the cake! Thank you for the nice review! "
Profile photo of Selina Nichols

Selina Nichols

September 27, 2023

5  out of  5
rating by Selina Nichols
"Great people! Excellent service"
We responded:
"Selina, thank you for the kind words about our State Farm team! We appreciate it. "
Profile photo of Brittany Haynes

Brittany Haynes

September 14, 2023

5  out of  5
rating by Brittany Haynes
"Super low rates and the reps were so friendly and easy to work with! They took a huge weight off our shoulders! They take time to help you with all your needs and they are just all around great people!"
We responded:
"Woohoo! So glad we could help you guys out! We always strive to make the process informative yet easy. Thank You!"
Profile photo of Chris Mullins

Chris Mullins

September 9, 2023

5  out of  5
rating by Chris Mullins
"Great service and and the people are the best always go above and beyond to help with anything and everything"
We responded:
"Customer service is so important! We are glad you feel we are doing are best to give top-notch service. "
Profile photo of Brandi Estes

Brandi Estes

September 5, 2023

5  out of  5
rating by Brandi Estes
"These guys are Great!!! Always friendly, willing to help, and go above and beyond!! We highly recommend them!!!"
We responded:
"Thanks Brandi! So happy to hear reviews like this! "
Profile photo of Tami Wilson

Tami Wilson

August 21, 2023

5  out of  5
rating by Tami Wilson
"Always courteous, kind and a pleasure to deal with They are always helpful and willing to help out They get what you need done 😊"
We responded:
"Thanks for the review Tami! "
Profile photo of Austin Sexton

Austin Sexton

August 20, 2023

5  out of  5
rating by Austin Sexton
"Each interaction I’ve had with this agency has been incredible. They are very thoughtful and will try to do the best for you however they can! I highly recommend you give them a chance for any of your insurance needs!"
We responded:
"Thanks Austin for this nice review! We really appreciate it. And thanks for your business. "
Profile photo of Melissa Sermon

Melissa Sermon

August 19, 2023

5  out of  5
rating by Melissa Sermon
"Best auto insurance I've ever had. Got my life insurance there too."
We responded:
"Glad you trusted us to help you with those two very important coverages. "
Profile photo of Ken Merideth

Ken Merideth

August 18, 2023

5  out of  5
rating by Ken Merideth
"Great people to work with!"
We responded:
"Thanks for the comment. Have a great weekend! "
Profile photo of brittany morphew

brittany morphew

August 18, 2023

5  out of  5
rating by brittany morphew
"Amazing service and amazing people that work there!"
We responded:
"Thank you! Thank you! Thank you! "
Profile photo of Jay How (JayHow)

Jay How (JayHow)

August 18, 2023

5  out of  5
rating by Jay How (JayHow)
"Love working with this group! Confident that Carter and his team are knowledgeable about my insurance needs and genuinely care about making sure I have my home, autos, and family protected with the right coverage for us."
We responded:
"Educating and protecting our policyholders is what we are here for! Thanks for the kind review! "
Profile photo of Holly Mudd

Holly Mudd

August 17, 2023

5  out of  5
rating by Holly Mudd
"Very easy to get quote with this group, thanks Elli and Shae for all the help."
We responded:
"Glad to hear this! Our job is to make the quoting process easy-peasy. "