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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brittany Haynes

September 14, 2023

5  out of  5 rating by Brittany Haynes
"Super low rates and the reps were so friendly and easy to work with! They took a huge weight off our shoulders! They take time to help you with all your needs and they are just all around great people!"

Chris Mullins

September 9, 2023

5  out of  5 rating by Chris Mullins
"Great service and and the people are the best always go above and beyond to help with anything and everything"

Brandi Estes

September 5, 2023

5  out of  5 rating by Brandi Estes
"These guys are Great!!! Always friendly, willing to help, and go above and beyond!! We highly recommend them!!!"

Tami Wilson

August 21, 2023

5  out of  5 rating by Tami Wilson
"Always courteous, kind and a pleasure to deal with They are always helpful and willing to help out They get what you need done 😊"

Austin Sexton

August 20, 2023

5  out of  5 rating by Austin Sexton
"Each interaction I’ve had with this agency has been incredible. They are very thoughtful and will try to do the best for you however they can! I highly recommend you give them a chance for any of your insurance needs!"

Melissa Sermon

August 19, 2023

5  out of  5 rating by Melissa Sermon
"Best auto insurance I've ever had. Got my life insurance there too."

Ken Merideth

August 18, 2023

5  out of  5 rating by Ken Merideth
"Great people to work with!"

brittany morphew

August 18, 2023

5  out of  5 rating by brittany morphew
"Amazing service and amazing people that work there!"

Jay How (JayHow)

August 18, 2023

5  out of  5 rating by Jay How (JayHow)
"Love working with this group! Confident that Carter and his team are knowledgeable about my insurance needs and genuinely care about making sure I have my home, autos, and family protected with the right coverage for us."

Holly Mudd

August 17, 2023

5  out of  5 rating by Holly Mudd
"Very easy to get quote with this group, thanks Elli and Shae for all the help."

Jonathan Decker

August 17, 2023

5  out of  5 rating by Jonathan Decker
"Shae was excellent to work with. She answered all my questions I would definitely recommend."
Profile photo of Valary Hillard

Valary Hillard

August 17, 2023

5  out of  5 rating by Valary Hillard
"These agents sure know how to take care of you! They are always there for you when you need them. Best I’ve ever had!! Highly recommend"

Elli Graves

August 16, 2023

5  out of  5 rating by Elli Graves
"I love that I was able to go into my local office to set up my personal U.S. Bank account! That process was so easy. I am also saving a lot of money on my car insurance by doing drive safe and save, glad they helped me add that discount!"

Tandra Estep

August 14, 2023

5  out of  5 rating by Tandra Estep
"Shae and Jackie are the best!!!"

Jordan Brock

August 12, 2023

5  out of  5 rating by Jordan Brock
"Helped me actually get cheaper insurance"

Mark Filback

August 11, 2023

5  out of  5 rating by Mark Filback
"Vary nice ppl just like family 👪 almost mother like.. all in all it was a Vary pleasant experience"

Jenny Osborne

August 11, 2023

5  out of  5 rating by Jenny Osborne
"I’m updating my review. We have been with this group for a while now and they are still great! We are enrolled in the drive safe and save program and we are saving a ton of money. When I call I get an actual human who answers and is kind to me. I usually talk to Shea and she handles everything with ease and knowledge. We live in Owensboro but I will not leave Carter Harrell and his State Farm group!! If I could give them 100 stars then I would. They can handle your auto needs along with home, renters, life and so much more! Ask Shae about the incentive to switch to the bank State Farm is associated with! Kyle and Shea are very nice and knowledgeable. I felt like all of our insurance needs were met and more! I really like that I can call a local company and talk to a person. Thank you!"

Rodger Chaffin

August 11, 2023

5  out of  5 rating by Rodger Chaffin
"Affordable rates on auto and renters insurance. Friendly staff, easy to work with."

Elaineia Sailing

August 7, 2023

5  out of  5 rating by Elaineia Sailing
"Shae and Susie were amazing! They made things so simple to get us the best rate! If there was a better rating than 5/5 I’d give it!"

Kay Strange

July 14, 2023

5  out of  5 rating by Kay Strange
"Shae & Jackie went above and beyond to make sure my vehicle was insured and back on the road for me and my children, thank you guys, I appreciate you!"

james dockery

July 10, 2023

5  out of  5 rating by james dockery
"Super friendly and helpful in changing to their coverage!"

Antonio Diaz

July 6, 2023

5  out of  5 rating by Antonio Diaz
"excellent service not like the other state farm that is in beaver dam that has a very rude owner with latinos"

Belinda Basham

June 26, 2023

5  out of  5 rating by Belinda Basham
"We've been paying $190 for just auto through Root. We talked to Shae and she got us the same auto coverage, plus 50k renters insurance, and 100k life insurance for me and my husband for $196 a month!!!! Just $6 more dollars and all that coverage. Thanks Shae and State Farm!"

Krystal Roller

June 20, 2023

5  out of  5 rating by Krystal Roller
"Everyone was really nice and helped with every question I had."

Dolores Mason

April 25, 2023

5  out of  5 rating by Dolores Mason
"Shae and Elle were able to give us great customer service when we started by answering our questions regarding our desired coverage and were patient about finding all the possible quote for our policies covering our vehicles. Saved us a great deal of money, so we were able to have renters insurance. Relief to know we are cover in our vehicles and at home and still saving money."